Definitions and Interpretation
This Refund Policy covers only faults that impair the use of the RisingConquerCPs/Virtual Items.
This Refund Policy does not cover use difficulties arising out of issues such as file incompatibility or minor mistakes in Virtual items itself such as spelling errors or graphical faults that do not result from data corruption.
RisingConquerCPs/Virtual Items cannot be exchanged back into a currency. Purchases of RisingConquerCPs/Virtual Items sets are not refundable.
If a virtual item contains faults on claim, you should inform RisingConquer immediately and must inform us within 24 hours of the claim in order to receive RisingConquerCPs/Virtual Items back equal to the purchase price of the relevant virtual item. Any notification received outside of this time period is at the exclusive discretion of RisingConquer's management.
Accidental purchases of RisingConquerCPs/Virtual Items occurred as a result of technical fault in the payment system you paid throRisingConquerh must be disputed with the respective payment processor. RisingConquer is not responsible for any technical faults arising at payment processors. RisingConquer is not in charge of handling credit/debit and bank transactions undertaken to purchase RisingConquerCPs/Virtual Items.
Where any refund is issued under any circumstances, RisingConquer reserves the right to suspend the respective account with the Web Site and in GamePlay
For all enquiries about the status of your orders, please contact us: support@RisingConquer.com
We reserve the right to update or modify this policy at any time without prior notice